Thank you for shopping at Jensons Kitchen Utensils and Cookware. We aim to provide you with a seamless shopping experience, including reliable and efficient shipping services.
Domestic Shipping:
- Shipping Methods: We offer standard shipping and expedited shipping options for orders within the United States.
- Processing Time: Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.
- Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during checkout before completing your purchase.
- Delivery Times: Standard shipping generally takes 3-5 business days for delivery after the order has been processed. Expedited shipping options are available for faster delivery, with delivery times varying based on the selected method.
Order Tracking:
- Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment through the provided tracking number.
Shipping Restrictions:
- PO Boxes: We are unable to ship to PO Boxes. Please provide a physical address for delivery.
- Holidays and Delays: Please note that shipping carriers may experience delays during peak holiday seasons or due to unforeseen circumstances beyond our control.
Order Changes and Cancellations:
- Changes: Once an order has been placed, changes to shipping address or order contents may not be possible. Please contact us immediately for assistance.
- Cancellations: Orders may be canceled before they are shipped. Once shipped, our standard return policy applies.